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Business ethics: ethical decision making and cases
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HF 5387 .F47 2022
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HF 5387 .F47 2022
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Table of Contents
From the Book - Thirteenth edition /
Part 1: An overview of business ethics
The importance of business ethics
Stakeholder relationships, social responsibility, and corporate governance
Sustainability, social and ethical dimension
Part 2: Ethical issues and the institutionalization of business ethics
The institutionalization of business ethics
Emerging business ethics issues
Part 3: The decision-making process
Ethical decision making
Individual factors: Moral philosophies and values
Organizational factors: The role of ethical culture and relationships
Part 4: Implementing business ethics into a global economy
Developing and implementing an effective ethics program
Global business ethics issues
Ethical leadership
Technology: Ethics and social responsibility issues
Part 5: Cases
From the outside in: Corporate social responsibility at Patagonia
Tesla accelerates the transition to sustainable energy
An Apple a day: Ethics at Apple Inc.
TOMS reinvents the one for one movement
CVS smokes the competition in corporate social responsibility
Bayer rounds up Monsanto
Uber collides with controversy
Herbalife Nutrition achieves success by managing risks
Home Depot works on stakeholder relationships
Brewed to perfection : New Belgium Brewing
Google's search for solutions to privacy issues
Big-box retailer Walmart makes big moves in social responsibility
Volkswagen cleans up reputation after emissions scandal
Zappos finds the perfect fit
Starbucks serves up its social responsibility blend
The Hershey Company's bittersweet success
Wells Fargo banks on recovery
Whole Foods Market refreshes its commitment to stakeholders
The NCAA enforces penalties in college athletics
Enron: Not accounting for the future.
From the Book - Twelfth edition.
Cover; Brief Contents; Contents; Preface; Part 1: An Overview of Business Ethics; Chapter 1: The Importance of Business Ethics; Chapter Objectives; Chapter Outline; An Ethical Dilemma; Business Ethics Defined; Why Study Business Ethics?; The Development of Business Ethics; Developing Organizational and Global Ethical Cultures; The Benefits of Business Ethics; Our Framework for Studying Business Ethics; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Chapter ObjectivesChapter Outline; An Ethical Dilemma; Stakeholders Define Ethical Issues in Business; Social Responsibility and Business Ethics; Issues in Social Responsibility; Social Responsibility and the Importance of a Stakeholder Orientation; Corporate Governance Provides Formalized Responsibility to Stakeholders; Implementing a Stakeholder Perspective; Contributions of a Stakeholder Perspective; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Part 2: Ethical Issues and the Institutionalization of Business Ethics.
Chapter 3: Emerging Business Ethics IssuesChapter Objectives; Chapter Outline; An Ethical Dilemma; Recognizing an Ethical Issue (Ethical Awareness); Foundational Values for Identifying Ethical Issues; Ethical Issues and Dilemmas in Business; The Challenge of Determining an Ethical Issue in Business; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Chapter 4: The Institutionalization of Business Ethics; Chapter Objectives; Chapter Outline; An Ethical Dilemma; Managing Ethical Risk through Mandated and Voluntary Programs.
Mandated Requirements for Legal ComplianceThe Sarbanes-Oxley (SOX) Act; Dodd-Frank Wall Street Reform and Consumer Protection Act; Laws That Encourage Ethical Conduct; Federal Sentencing Guidelines for Organizations; Core or Best Practices; The Importance of Institutionalization in Business Ethics; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Part 3: The Decision Making Process; Chapter 5: Ethical Decision Making; Chapter Objectives; Chapter Outline; An Ethical Dilemma; A Framework for Ethical Decision Making in Business.
Using the Ethical Decision Making Model to Improve Ethical DecisionsNormative Considerations in Ethical Decision Making; Understanding Ethical Decision Making; Summary; Important Terms for Review; Resolving Ethical Business Challenges; Check Your EQ; Chapter 6: Individual Factors: Moral Philosophies and Values; Chapter Objectives; Chapter Outline; An Ethical Dilemma; Moral Philosophy Defined; Applying Moral Philosophy to Ethical Decision Making; Cognitive Moral Development and Limitations; White-Collar Crime; Individual Factors in Business Ethics; Summary; Important Terms for Review.
From the Book - Eleventh edition.
pt. 1 AN OVERVIEW OF BUSINESS ETHICS
ch. 1 The Importance of Business Ethics
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Business Ethics Defined
Why Study Business Ethics?
A Crisis in Business Ethics
Specific Issues
The Reasons for Studying Business Ethics
The Development of Business Ethics
Before 1960: Ethics in Business
The 1960s: The Rise of Social Issues in Business
The 1970s: Business Ethics as an Emerging Field
The 1980s: Consolidation
The 1990s: Institutionalization of Business Ethics
The Twenty-First Century of Business Ethics
Developing an Organizational and Global Ethical Culture
The Benefits of Business Ethics
Ethics Contributes to Employee Commitment
Ethic Contributes to Investor Loyalty
Ethics Contributes to Customer Satisfaction
Ethics Contributes to Profits
Our Framework for Studying Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 2 Stakeholder Relationships, Social Responsibility, and Corporate Governance
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Stakeholders Define Ethical Issues in Business
Identifying Stakeholders
A Stakeholder Orientation
Social Responsibility and Business Ethics
Issues in Social Responsibility
Social Responsibility and the Importance of a Stakeholder Orientation
Corporate Governance Provides Formalized Responsibility to Stakeholders
Views of Corporate Governance
The Role of Boards of Directors
Greater Demands for Accountability and Transparency
Executive Compensation
Implementing a Stakeholder Perspective
Step 1 Assessing the Corporate Culture
Step 2 Identifying Stakeholder Groups
Step 3 Identifying Stakeholder Issues
Step 4 Assessing Organizational Commitment to Stakeholders and Social Responsibility
Step 5 Identifying Resources and Determining Urgency
Step 6 Gaining Stakeholder Feedback
Contributions of a Stakeholder Perspective
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
pt. 2 ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS
ch. 3 Emerging Business Ethics Issues
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Recognizing an Ethical Issue (Ethical Awareness)
Foundational Values for Identifying Ethical Issues
Integrity
Honesty
Fairness
Ethical Issues and Dilemmas in Business
Misuse of Company Time and Resources
Abusive or Intimidating Behavior
Lying
Conflicts of Interest
Bribery
Corporate Intelligence
Discrimination
Sexual Harassment
Fraud
Consumer Fraud
Financial Misconduct
Insider Trading
Intellectual Property Rights
Privacy Issues
The Challenge of Determining an Ethical Issue in Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 4 The Institutionalization of Business Ethics
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Managing Ethical Risk through Mandated and Voluntary Programs
Mandated Requirements for Legal Compliance
Laws Regulating Competition
Laws Protecting Consumers
Laws Promoting Equity and Safety
The Sarbanes-Oxley (SOX) Act
Public Company Accounting Oversight Board
Auditor and Analyst Independence
Whistle-Blower Protection
Cost of Compliance
Dodd-Frank Wall Street Reform and Consumer Protection Act
Financial Agencies Created by the Dodd-Frank Act
Consumer Financial Protection Bureau
Whistle-Blower Bounty Program
Laws That Encourage Ethical Conduct
Federal Sentencing Guidelines for Organizations
Core or Best Practices
Voluntary Responsibilities
Cause-Related Marketing
Strategic Philanthropy
Social Entrepreneurship
The Importance of Institutionalization in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
pt. 3 THE DECISIONMAKING PROCESS
ch. 5 Ethical Decision Making
Chapter Objectives
Chapter Outline
An Ethical Dilemma
A Framework for Ethical Decision Making in Business
Ethical Issue Intensity
Individual Factors
Organizational Factors
Opportunity
Business Ethics Intentions, Behavior, and Evaluations
Using the Ethical Decision-Making Model to Improve Ethical Decisions
Normative Considerations in Ethical Decision Making
Institutions as the Foundation for Normative Values
Implementing Principles and Core Values in Ethical Decision Making
Understanding Ethical Decision Making
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 6 Individual Factors: Moral Philosophies and Values
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Moral Philosophy Defined
Moral Philosophies
Instrumental and Intrinsic Goodness
Teleology
Deontology
Relativist Perspective
Virtue Ethics
Justice
Applying Moral Philosophy to Ethical Decision Making
Cognitive Moral Development and Its Problems
White-Collar Crime
Individual Factors in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 7 Organizational Factors: The Role of Ethical Culture and Relationships
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Defining Corporate Culture
The Role of Corporate Culture in Ethical Decision Making
Ethical Frameworks and Evaluations of Corporate Culture
Ethics as a Component of Corporate Culture
Compliance versus Values-Based Ethical Cultures
Differential Association
Whistle-Blowing
Leaders Influence Corporate Culture
Power Shapes Corporate Culture
Motivating Ethical Behavior
Organizational Structure
Group Dimensions of Corporate Structure and Culture
Types of Groups
Group Norms
Variation in Employee Conduct
Can People Control Their Actions within a Corporate Culture?
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
pt. 4 IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
ch. 8 Developing an Effective Ethics Program
Chapter Objectives
Chapter Outline
An Ethical Dilemma
The Responsibility of the Corporation to Stakeholders
The Need for Organizational Ethics Programs
An Effective Ethics Program
An Ethics Program can Help Avoid Legal Problems
Values versus Compliance Programs
Codes of Conduct
Ethics Officers
Ethics Training and Communication
Systems to Monitor and Enforce Ethical Standards
Continuous Improvement of an Ethics Program
Common Mistakes in Designing and Implementing an Ethics Program
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 9 Managing and Controlling Ethics Programs
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Implementing an Ethics Program
The Ethics Audit
Benefits of Ethics Auditing
Ethical Crisis Management and Recovery
Measuring Nonfinancial Ethical Performance
Risks and Requirements in Ethics Auditing
The Auditing Process
Secure Commitment of Top Managers and Board of Directors
Establish a Committee to Oversee the Ethics Audit
Define the Scope of the Audit Process
Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities
Collect and Analyze Relevant Information
Verify the Results
Report the Findings
The Strategic Importance of Ethics Auditing
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 10 Globalization of Ethical Decision Making
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Global Culture, Values, and Practices
Economic Foundations of Business Ethics
Economic Systems
Multinational Corporations
Global Cooperation to Support Responsible Business
International Monetary Fund
United Nations Global Compact
World Trade Organization
Global Ethics Issues
Global Ethical Risks
Bribery
Antitrust Activity
Internet Security and Privacy
Human Rights
Health Care
Labor and Right to Work
Compensation
Consumerism
The Importance of Ethical Decision Making in Global Business
Summary
Important Terms For Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 11 Ethical leadership
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Defining Ethical Leadership
Requirements for Ethical Leadership
Benefits of Ethical Leadership
Ethical Leadership and Organizational Culture
Managing Ethical Business Conflicts
Conflict Management Styles
Ethical Leaders Empower Employees
Ethical Leadership Communication
Ethical Leadership Communication Skills
Leader-Follower Relationships
Ethics Programs and Communication
Power Differences and Workplace Politics
Feedback
Leadership Styles and Ethical Decisions
The RADAR Model
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
ch. 12 Sustainability: Ethical and Social Responsibility Dimensions
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Defining Sustainability
How Sustainability Relates to Ethical Decision Making and Social Responsibility
Global Environmental Issues
Atmospheric
Water
Land
Environmental Legislation
Environmental Protection Agency (EPA)
Environmental Regulations
Alternative Energy Sources
Wind Power
Geothermal Power
Solar Power
Nuclear Power
Biofuels
Hydropower
Business Response to Sustainability Issues
Green Marketing
Greenwashing
Strategic Implementation of Environmental Responsibility
Recycling Initiatives
Stakeholder Assessment
Risk Analysis.
From the Book - Tenth edition.
Part I: An OVERVIEW OF BUSINESS ETHICS.
1.
The Importance of Business Ethics.
2.
Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Part II
ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.
3.
Emerging Business Ethics Issues.
4.
The Institutionalization of Business Ethics.
Part III:
The DECISION-MAKING PROCESS.
5.
Ethical Decision Making and Ethical Leadership.
6.
Individual Factors: Moral Philosophies and Values.
7.
Organizational Factors: The Role of Ethical Culture and Relationships.
Part IV:
IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.
8.
Developing an Effective Ethics Program.
9.
Managing and Controlling Ethics Programs.
10.
Ethical Leadership.
11.
Business Ethics in a Global Economy.
12.
Sustainability: Ethical and Social Responsibility Dimensions
Part V: CASES.
CASE 1.
Monsanto Attempts to Balance Stakeholder Interests.
CASE 2.
Starbucks' Mission: Social Responsibility and Brand Strength.
CASE 3.
Walmart Manages Ethical and Compliance Challenges.
CASE 4.
Managing Risks in the Oil Industry.
CASE 5.
New Belgium Brewing: Ethical and Environmental Responsibility.
CASE 6.
National Collegiate Athletic Association: Football Compliance.
CASE 7.
Google: The Quest to Balance Privacy with Profits.
CASE 8.
Zappos: Delivering Happiness to Stakeholders.
CASE 9.
Enron: Questionable Accounting Leads to Collapse.
CASE 10.
Home Depot Implements Stakeholder Orientation.
CASE 11.
Frauds of the Century.
CASE 12.
Insider Trading at the Galleon Group.
CASE 13.
Whole Foods Strives to Be an Ethical Corporate Citizen.
CASE 14.
Apple Inc.'s Ethical Successes and Challenges.
CASE 15.
PepsiCo's Journey Toward an Ethical and Socially Responsible Culture.
CASE 16.
Recreational Equipment Incorporated (REI): A Responsible Retail Cooperative.
CASE 17.
Better Business Bureau: Protecting Consumers and Dealing with Organizational Ethics Challenges.
CASE 18.
Managing the Risks of Bribery in Global Business.
CASE 19.
Mattel Responds to Ethical Challenges.
CASE 20.
Best Buy Fights Against Electronic Waste.
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ISBN
9781337614436
9780357513361
9781285423715
9781305500846
9780357513446
9780357513361
9781285423715
9781305500846
9780357513446
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