Chapter 1: The evolution of staff development: Response to a changing healthcare environment
Chapter 2: Correlating values, vision, and mission statements with educational programming
Chapter 3: Qualifications and job descriptions
Chapter 4: Applying the principles of adult learning
Chapter 5: Collecting and analyzing education needs assessments data
Chapter 6: Planning and implementation of education
Chapter 8: Learning styles
Chapter 9: Planning education for multicultural and multigenerational participants
Chapter 10: Strategies for dealing with the resistant learner
Chapter 11: Tips for planning orientation, inservice, and continuing education
Chapter 12: Quality improvement and evaluation of education effectiveness
Chapter 13: Writing test items
Chapter 14: Overview of a staff development business plan.
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